You have 14 days, from the delivery date, to contact firstname.lastname@example.org if you wish to return or exchange an item.
The item you send back must be in its original condition (no marks or rips). All items are checked before packaged that they are of a quality standard, to be received by a customer.
Make sure you include your returns note (which you will receive via email) within your parcel to avoid delays in the required action.
The required action will be acted upon when the garment is received. For example, if you request a refund then the funds will be deposited back into your account when the garment is received.
ITEMS MUST BE UNWORN AND UNWASHED.